The product quality guarantee period is one year from the date of delivery. If welding robot fails during the warranty period (except for the failure caused by improper use by the buyer),  Honyen Robot shall be responsible for maintenance until replacing the new equipment(EXW), and the expenses incurred shall be borne by Honyen(delivery cost is not included); In case of equipment failure caused by improper use of the buyer, Honyen factory shall be responsible for maintenance and charge for replacement parts.

During the warranty period, in case of equipment failure, the seller's technical service personnel shall prepare necessary tools and spare parts within 8 hours after confirming the equipment failure with the on-site operation and maintenance personnel, and arrive at the site within 24 hours and start maintenance, troubleshooting (except for the reason of distance).

Every year, based on the actual market situation and the needs of regional users, the company regularly carries out regional technical service return visits free of charge (excluding the service fee for replacing parts and components).

Corresponding to the products sold by our company and the conventional parts and consumable parts of the complete set of welding robot,  we guarantee to provide conventional services. The spare parts are in the warehouse (except for special products). The conventional parts and consumable parts are guaranteed to be supplied in time according to the order, and the special parts are ordered according to the contract agreed by both parties.

After the expiration of the warranty period, if the equipment fails, the Seller shall continue to provide maintenance services for the buyer, charge the cost of replacing accessories, and charge the basic service fee for door-to-door service.

According to the buyer's demand, the Seller shall be responsible for the lifelong free upgrade of the equipment software used by the buyer for Mig welding robot